A Sad Story That’s Sadly Common

November 9, 2015 by C. Scott McMillin

Sexual relations between therapist and patient can seriously damage the public’s trust in the safety of their loved ones.

Topics: , ,


Going to Pot

October 26, 2015 by C. Scott McMillin

Clients who struggle to stay drug-free can resent the presence in group of others who openly use substances.

Topics: , ,


Corporate Blues 2

October 19, 2015 by C. Scott McMillin

Some schedule periodic onsite visits that one wag compared to a pterodactyl circling overhead screaming at the ground before flying off again.

Topics: , ,


Corporate Blues

October 15, 2015 by C. Scott McMillin

For instance, a business that isn’t meeting investor expectations might decide to launch an aggressive marketing campaign without a corresponding increase in staff.

Topics: ,


Managing Rehab Program Census

September 28, 2015 by C. Scott McMillin

Many years ago, when I was a young Executive Director, one of the hospital VPs wandered down to my office to inquire about the census. It (continued…)

Topics: , , ,


You Too Can Be a Lobbyist

September 24, 2015 by C. Scott McMillin

Most people who enact laws aren’t healthcare experts or even for that matter particularly interested in the subject of addiction and treatment.

Topics: , ,


Reducing Harm vs… Well, Reducing Harm

August 17, 2015 by C. Scott McMillin

My longstanding rule is to design your program to treat your population, not some idealized group of subjects who did well in a research setting with a significantly different structure.

Topics: , , ,


Conflict in the Treatment Workplace

August 10, 2015 by C. Scott McMillin

Unhealthy conflict among staff can ‘bleed’ over into patient care, and that’s never good.

Topics: ,


Creating a Culture of Customer Satisfaction, Part 8

August 3, 2015 by C. Scott McMillin

The best way we’ve found to teach clarity in documentation (and that’s really the goal) is to use real-life examples and ask the group for feedback on the quality of each student’s progress note.

Topics: , ,


Creating a Culture of Customer Satisfaction, Part 7

July 27, 2015 by C. Scott McMillin

You’re probably not thinking about the stuff you wrote about today’s middling-good group session as something that could be important when an insurance company reviews the case.

Topics: , , ,


Subscribe to RecoverySI via Email


New Content