Topic: clinical management
Managing Clinician Stress
Many clinicians work in busy programs with lots of staff and most of the time still feel like they’re alone, almost a solo practitioner, but with a lot less control over their activities
Topics: clinical management, stress, supervision
Building A Team
I’ve noticed that managers who had success in other industries have a tendency to view treatment as a form of manufacturing.
Topics: administration, clinical management
A Sad Story That’s Sadly Common
Sexual relations between therapist and patient can seriously damage the public’s trust in the safety of their loved ones.
Topics: clinical management, ethics, supervision
Conflict in the Treatment Workplace
Topics: clinical management, supervision
Creating a Culture of Customer Satisfaction, Part 8
The best way we’ve found to teach clarity in documentation (and that’s really the goal) is to use real-life examples and ask the group for feedback on the quality of each student’s progress note.
Topics: clinical management, clinician skills, customer service
Creating a Culture of Customer Satisfaction, Part 7
You’re probably not thinking about the stuff you wrote about today’s middling-good group session as something that could be important when an insurance company reviews the case.
Topics: clinical management, clinician skills, customer service, marketing
Busy professionals, though, may rely on “taking notes,” and doing the more formal documentation “later, when there’s time.”
Topics: clinical management, clinician skills
Professional Development Plan
Topics: clinical management, clinician skills, professional skills, supervision
The Practitioner vs. the Technique
I take great care in finding the right practitioner. He or she will likely be more important than the technique itself.
Topics: clinical management, clinician skills, outcomes, program development
Even in remission, the client is still an addict. The challenge is to sustain the remission, going forward.
Topics: client census, client engagement and motivation, clinical management, outcomes