Topic: marketing

That’s not to say the perceptions of cannabis as health-improving aren’t important, but post-legalization, it’s mostly a marketing tool.

The goal is for patients to receive quality care regardless of where they happen to land in the treatment system.

…we should be looking at modifying our historical approach to the addicted cannabis client, away from emphasis on legal consequences and mandated compliance, and towards a more patient-centered model.

Many years ago, when I was a young Executive Director, one of the hospital VPs wandered down to my office to inquire about the census. It (continued…)

You’re probably not thinking about the stuff you wrote about today’s middling-good group session as something that could be important when an insurance company reviews the case.

We’re often in the position of spending more time documenting what we do than in actually doing it.

The secret to improved verbal communication is awareness, so try using video or audio feedback.

The telephone represents a sort of middle ground. You may not be able to see one another, but both parties will pick up on verbal nuances– often subconsciously.

Most programs already review open and closed records, so it’s not that difficult to add indicators about the quality of written information.

If the program leadership values good communication, then the program staff will follow along.