Managing Rehab Program Census

September 28, 2015 by C. Scott McMillin

Many years ago, when I was a young Executive Director, one of the hospital VPs wandered down to my office to inquire about the census. It (continued…)

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August 26, 2013 by C. Scott McMillin

Even in remission, the client is still an addict. The challenge is to sustain the remission, going forward.

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Acing the Continued Stay Review

June 10, 2013 by C. Scott McMillin

Your goal is always to use the extra time to measurably increase the chances of a good outcome for that patient.

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Lowering Your Residential ASA Rate: A Practical Guide

October 22, 2012 by C. Scott McMillin

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A patient who leaves ASA can’t be considered a treatment success, and a high ASA rate is sure to damage a program’s reputation. Analysis and preventive action can lower your rate of ASA discharges. Here are a few simple suggestions.

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Lowering “First Week” ASA Rates

March 28, 2012 by C. Scott McMillin

Crisis motivates addicts to seek treatment. But the addict’s motivation to remain in treatment decreases as he feels better.

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Reducing Outpatient No-Shows

March 10, 2012 by C. Scott McMillin

No patient can benefit from a session he or she didn’t attend (at least, we hope not.)

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How to Lower Inpatient Dropout Rates

September 24, 2011 by C. Scott McMillin

Picture a boat with two holes in its bottom. Fix one and not the other and the second leaks a little worse than before.

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