Managing Clinician Stress

January 18, 2016 by C. Scott McMillin

Many clinicians work in busy programs with lots of staff and most of the time still feel like they’re alone, almost a solo practitioner, but with a lot less control over their activities

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Building A Team

January 4, 2016 by C. Scott McMillin

I’ve noticed that managers who had success in other industries have a tendency to view treatment as a form of manufacturing.

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A Sad Story That’s Sadly Common

November 9, 2015 by C. Scott McMillin

Sexual relations between therapist and patient can seriously damage the public’s trust in the safety of their loved ones.

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Conflict in the Treatment Workplace

August 10, 2015 by C. Scott McMillin

Unhealthy conflict among staff can ‘bleed’ over into patient care, and that’s never good.

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Creating a Culture of Customer Satisfaction, Part 8

August 3, 2015 by C. Scott McMillin

The best way we’ve found to teach clarity in documentation (and that’s really the goal) is to use real-life examples and ask the group for feedback on the quality of each student’s progress note.

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Creating a Culture of Customer Satisfaction, Part 7

July 27, 2015 by C. Scott McMillin

You’re probably not thinking about the stuff you wrote about today’s middling-good group session as something that could be important when an insurance company reviews the case.

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Documenting Supervision

July 14, 2014 by C. Scott McMillin

Busy professionals, though, may rely on “taking notes,” and doing the more formal documentation “later, when there’s time.”

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Professional Development Plan

July 7, 2014 by C. Scott McMillin

Clinicians who improve their skills produce better outcomes for the client.

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The Practitioner vs. the Technique

November 11, 2013 by C. Scott McMillin

I take great care in finding the right practitioner. He or she will likely be more important than the technique itself.

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Retention

August 26, 2013 by C. Scott McMillin

Even in remission, the client is still an addict. The challenge is to sustain the remission, going forward.

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