Topic: systems
The Innovation Shopper
Some will be the sort of folks who insist on using the latest and greatest. Others will represent large purchasers, searching for something that might work on patients who haven’t responded to other methods.
Topics: administration, customer service, marketing, systems, Why Some Programs Succeed
The Relationship Shopper
It requires a certain personality type – patient, reassuring, unpressuring – to engender trust and establish this sort of relationship in a business context.
Topics: administration, customer service, marketing, systems, Why Some Programs Succeed
Rural Areas and ASAM Criteria
We keep running into situations where ASAM criteria don’t seem to apply.
Topics: ASAM, assessment, case management, clinical management, systems
How to Lower Inpatient Dropout Rates
Picture a boat with two holes in its bottom. Fix one and not the other and the second leaks a little worse than before.
Topics: administration, ASA Rate, client census, clinical management, systems
