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A key breakthrough for recovering clients: The realization that, while they cannot control their disease, they can do a lot about their own recovery.

Repeat DUI/DWI offenders can pose tough challenges for treatment programs and counselors. The needs of the client and the demands of the legal system don’t always work together.

A budget, after all, is just a detailed prediction about the future. Human beings are not that good at predicting the future.

We can’t always predict which problem will require attention first — or indeed, when opening a door in therapy will introduce a whole new set of emotional needs and issues.

Therapy we might see as fiddling with the ‘software’. Not so different from treating a chronic disease such as diabetes, where education and counseling improve outcomes.

Another common criticism is that the diagnostic system dehumanizes clinical care, leading us to think about disorders rather than people.

If we do nothing, the alcoholic person will probably wind up, at some point in the progression of addiction, in exactly the circumstances we fear.

Intervention can be quite dramatic (that’s why it makes for good TV), but it’s really the intelligent application of leverage that produces the desired result.

Intervention is a structured, team-based tool for helping an addicted or alcoholic person make the decision to seek help.

Psychologists suspect that emotional traits cannot be taught in the workplace; employers must screen and select for them via the hiring process.