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If we inadvertently activate the ‘fight-flight’ response, communication will come to a halt.

What’s the difference? Maybe it’s in how confrontation is used.

The personal story that recovering folks tell at 12 Step meetings is a reconstruction of episodic memories.

Suppose you were in the audience listening to someone else deliver the talk. What would get your attention? What would you enjoy learning about?

In the early and middle stages of addiction, addicts may experience mild to moderate withdrawal symptoms without recognizing them.

Not so much ‘I share your pain’ as ‘I want to show you I understand what you mean.’

Their targets often know or strongly suspect they’re being manipulated, but give in anyway because they can’t figure out how to avoid it.

Others enter counseling with no intention of changing at all. Their goal is simply to placate some authority.

The better we understand the origins of a depressed mood, the more likely we are to come up with an effective remedy.

Where AA influences alcoholics toward sobriety through its peer culture, the gang down at the local pub is likely to encourage them to drink through its version of a peer culture.