Communicating–In Spite of Cognitive Bias

February 7, 2012 by C. Scott McMillin

The more emotional the topic, the more subjective we tend to be. And when something threatens us, it can be a real struggle to detach enough to come to a rational decision.

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Resetting Your Triggers

January 22, 2012 by C. Scott McMillin

Image of "Resetting Triggers" Worksheet document

The trick is to find another reward to replace the one that’s no longer available. For instance, if we’re no longer going to have a cigarette with coffee after dinner, what other reward could we substitute in its place?

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Challenge: Motivating a Group of Court-Referred Clients

January 19, 2012 by C. Scott McMillin

Some members are talkative enough, but others participate minimally and a couple are openly hostile and challenging.

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Gaining Compliance

January 15, 2012 by C. Scott McMillin

With ‘coerced’ clients, it’s easy to fall into a little game with the client striving to appear in compliance while covertly doing whatever he wants.

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Setting Boundaries: Understanding Your Client’s Agenda

January 14, 2012 by C. Scott McMillin

An agenda refers to the client’s underlying plan or program. Not just what he hopes to accomplish, but the things he’s determined not to do.

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Setting Boundaries: The Initial Meeting

January 13, 2012 by C. Scott McMillin

For some clients, particularly those with problems with rules and authority, their experience with boundaries is probably as important as anything that happens in counseling.

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Why Addicted People Manipulate

January 12, 2012 by C. Scott McMillin

Takes a while to become really good at it, but most do. Addicts are not always great manipulators — that would be somebody so skilled you never realized you were being manipulated — but they’re bold, persistent, and creative when it comes to getting what they want

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The Professional as Target: Being Manipulated

January 11, 2012 by C. Scott McMillin

As a professional, you have an agenda to fulfill. So too does the addict. His agenda is very different, but he’s even more committed to it.

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Rehab Soundbyte: Vintage Resentment

January 10, 2012 by Cecile

Resentments can damage recovery. And the worst damage is done by the most justified resentments.

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Establishing Credibility

January 9, 2012 by C. Scott McMillin

For some reason, the clients paid little attention to his advice. Most of the time, they treated him like a visitor from Mars.

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